Returns & Exchanges

At Dès Vu, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn items in their original packaging. Our streamlined process ensures that your fashion investment is protected from the moment it arrives at your door.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully pack your items with all original tags attached and include the provided packing slip to ensure accurate processing.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-10 business days.